Support Center

Our support team will guide you through the entire setup process. Most systems can be deployed within 24-48 hours. You'll receive detailed documentation and can schedule a training session with our team.

You can use IP desk phones, softphones on computers, or our mobile apps. We'll help you choose the right devices for your needs and can provide hardware recommendations or supply equipment directly.

Yes! We handle number porting for you. The process typically takes 2-4 weeks and our team manages all communication with your current provider to ensure a seamless transition.

We recommend at least 100kbps upload/download per concurrent call. For example, if you have 10 concurrent calls, you'll need at least 1Mbps. Our team can perform a network assessment to ensure your connection is adequate.

You can easily manage users through your online portal or by contacting our support team. Changes typically take effect immediately and billing is prorated for the month.

We offer several failover options including call forwarding to mobile phones, backup internet connections, and our mobile apps work on cellular data. Our Business Continuity features ensure you stay connected even during outages.

Yes! We provide comprehensive training for administrators and end users. This includes video tutorials, documentation, live training sessions, and ongoing support.

Our systems use enterprise-grade encryption (TLS/SRTP), secure authentication, and regular security audits. We're compliant with industry standards and take security very seriously.