Privacy Policy

PureEdge Technologies ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

Name and contact information (email address, phone number, mailing address)
Company name and business information
Account credentials (username and password)
Payment information (processed securely by third-party payment processors)
Communication preferences
Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

IP address and geolocation data
Browser type and version
Operating system
Pages viewed and time spent on pages
Referring website addresses
Device information

VoIP Service Information

When you use our VoIP services, we may collect:

Call detail records (CDRs) including date, time, duration, and numbers called
Network usage data
Service quality metrics
Technical support and troubleshooting information

How We Use Your Information

We use the information we collect for various purposes, including:

Providing, maintaining, and improving our VoIP services
Processing transactions and sending related information
Responding to inquiries and providing customer support
Sending administrative information, updates, and security alerts
Monitoring and analyzing usage and trends
Detecting, preventing, and addressing technical issues and security threats
Complying with legal obligations and regulations
Sending marketing communications (with your consent)
Personalizing your experience
Conducting research and development

Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We may share information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

Legal Requirements

We may disclose your information if required by law, court order, or governmental request, or to protect our rights, property, or safety.

Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition, your information may be transferred to the acquiring entity.

With Your Consent

We may share your information for any other purpose with your consent.

Important: We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

SSL/TLS encryption for data transmission
Secure servers and encrypted databases
Access controls and authentication
Regular security audits and updates
Employee training on data protection
Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

Call detail records (CDRs) are retained for a minimum period as required by telecommunications regulations, typically 12-24 months.

Your Privacy Rights

You have the following rights regarding your personal information:

✓ Access

Request a copy of your personal information

✓ Correction

Update or correct inaccurate information

✓ Deletion

Request deletion of your information

✓ Restriction

Limit how we use your information

✓ Portability

Receive your data in a portable format

✓ Opt-Out

Unsubscribe from marketing communications

To exercise these rights, please contact us at info@puredgetechnologies.com

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. For detailed information about our cookie practices, please see our Cookie Policy.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to the transfer of your information to the United States and other countries.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

PureEdge Technologies

19 Shoemaker Street, Forty Fort, PA 18704

info@puredgetechnologies.com

https://puredgetechnologies.com